Med Spa Patient Retention: Why Automated Follow-Up Separates the Winners from the Rest

The med spas that retain patients automate their follow-up. Here's how journeys, SMS, and appointment-anniversary triggers keep patients coming back.

Client receiving a professional facial treatment at a med spa

Client receiving a professional facial treatment at a med spa

Med Spa Patient Retention: Why Automated Follow-Up Separates the Winners from the Rest

The med spas that retain patients automate their follow-up. Here's how journeys, SMS, and appointment-anniversary triggers keep patients coming back.

Marketer reviewing email campaign analytics on a laptop at a desk

HIPAA Email Marketing for Med Spas: Why Mailchimp Falls Short (and What to Use Instead)

Mailchimp won't sign a BAA and bans PHI on every plan. Here's what HIPAA-compliant email marketing actually requires for med spas.

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